Propane (also called LPG-liquefied petroleum gas-or LP gas) is a liquid fuel stored under pressure. In most systems, propane is vaporized to a gas before it leaves the tank. Propane is flammable when mixed with air (oxygen) and can be ignited by many sources, including open flames, smoking materials, electrical sparks, and static electricity. Severe freeze burn or frostbite can result if propane liquid comes in contact with your skin.
IF YOU SMELL GAS
NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank if it is safe to do so. Turn the valve to the right (clockwise) to close.
REPORT THE LEAK. From a neighbor’s home or other nearby building away from the gas leak, call your propane retailer right away. If you can’t reach your propane retailer, call 911 or your local fire department.
DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer, emergency responder, or qualified service technician determines that it is safe to do so.
GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.
Propane smells like rotten eggs, a skunk’s spray, or a dead animal. Some people may have difficulty smelling propane due to their age; a medical condition; or the effects of medication, alcohol, tobacco, or drugs.
ODOR LOSS – On rare occasions, propane can lose its odor. Several things can cause this including:
The presence of air, water, or rust in a propane tank or cylinder
The passage of leaking propane through the soil
Since there is a possibility of odor loss or problems with your sense of smell, you should respond immediately to even a faint odor of gas.
Propane gas detectors
Under some circumstances, you may not smell a propane leak. Propane gas detectors sound an alarm if they sense propane in the air. They can provide an additional measure of security. You should consider the purchase of one or more detectors for your home.
Guidelines regarding propane gas detectors:
Buy only units that are listed by Underwriters Laboratories (UL).
Follow the manufacturer’s instructions regarding installation and maintenance.
NEVER IGNORE THE SMELL OF PROPANE, even if no detector is sounding an alarm.
Carbon monoxide and your safety
WHAT IS CARBON MONOXIDE (CO)? You can’t taste or smell CO, but it is a very dangerous gas, produced when any fuel burns. High levels of CO can come from appliances that are not operating correctly, or from a venting system or chimney that becomes blocked.
CO CAN BE DEADLY! High levels of CO can make you dizzy or sick (see below). In extreme cases, CO can cause brain damage or death.
Symptoms of CO poisoning include:
*Headache *Dizziness *Fatigue *Shortness of breath *Nausea
TO HELP REDUCE THE RISK OF CO POISONING:
Have a qualified service technician check your propane appliances and related venting systems annually, preferably before the heating season begins.
Install UL-listed CO detectors on every level of your home.
Never use a gas oven or range-top burners to provide space heating.
Never use portable heaters indoors unless they are designed and approved for indoor use.
Never use a barbecue grill (propane or charcoal) indoors for cooking or heating.
Regularly check your appliance exhaust vents for blockage.
SIGNS OF IMPROPER APPLIANCE OPERATION THAT CAN GENERATE HIGH CO LEVELS:
Soot build up, especially on appliances and vents
Unfamiliar or burning odor
Increased moisture inside of windows
If you suspect CO is present, act immediately!
If you or a family member shows physical symptoms of CO poisoning, get everyone out of the building and call 911 or your local fire department.
If it is safe to do so, open windows to allow entry of fresh air and turn off any appliances you suspect may be releasing CO.
If no one has symptoms, but you suspect that CO is present, call your propane retailer or a qualified service technician to check CO levels and your propane equipment.
It is important to understand that if you switch to CN Brown Energy you will not have to purchase or install any equipment or change any habits. You will continue to get a single, monthly bill from CMP or Versant. One change you will notice on your bill is the name of the company supplying the electricity. CMP and Emera will continue to deliver the electricity to your home or business but the source or the supply of the electricity will come from CN Brown Energy. You can enroll online or over the phone at (207) 739-6444. It is very easy and the whole process takes less than 5 minutes.
No. When you switch to CN Brown Energy you will still pay only one bill as you do now. Notice that your current electric bill is divided into two parts; supply and delivery. When you switch to CN Brown Energy you still write out a single check. A portion will pay for the supply of electricity used and the remainder will be kept by CMP or Emera Maine for the delivery of electricity to your home or business.
Simply fill out the quick and easy online enrollment form. You will need a utility bill handy to reference your account number. Once enrolled, you will receive our Welcome Package with details on CN Brown Energy’s Reward Program enabling you to save even more money. The Welcome Package will include savings at Big Apple convenience stores and discount offers on heating oil, propane and kerosene. Sign up today with a company that can help you save on all of your energy needs.
The responsibility of power delivery remains with Central Maine Power or Emera Maine. They get paid for the delivery of the power to you so it is in their best financial interest to get every resident supplied with electricity as soon as possible. If your power goes out you will continue to call your utility company as you have done in the past. For your convenience CMP can be reached at 800-696-1000 and Emera Maine at 855-440-1111.
No. Any resident or business owner that signs up with CN Brown Energy can save money on heating fuels and other products offered by CN Brown Energy. This is not a pyramid scheme where you save money when you get others to sign up. You can benefit from a competitive supply rate without any referral.
You will have five (5) business days to rescind the contract once enrolled. If you decide to cancel after the five day rescind period you may be charged a $100.00 cost recovery fee.
To exercise this right, contact us at:
CN Brown Energy
PO Box 200 1 CN Brown Way
So. Paris, ME 04281
EMAIL: electricity@cnbrown.com
207-739-6444 (Phone)
800-296-2721 (Toll Free)
207-743-5952 (Fax)
The Term of your guaranteed fixed rate is stated in your terms of service document in your welcome package, and is also stated on the website when you enroll online. The rate for your contract is fixed, so you don’t have to worry about prices going up within your contract term.
Your electricity would keep on running and you would instantly revert back to your utility’s default electricity service.
Switching to CN Brown Energy will not interfere with any energy efficiency programs that you have entered into with your local utility.
No. When you switch to CN Brown Energy you will still pay only one bill as you do now. Notice that your current electric bill is divided into two parts; supply and delivery. When you switch to CN Brown Energy you still write out a single check or make one electronic payment. A portion will pay for the supply of electricity used and the remainder will be kept by CMP or Emera Maine for the delivery of electricity to your house.
In 2000 the federal government enacted a law that forced the local electric utilities to allow other electricity suppliers to carry power over their lines, thereby creating a competitive environment. This give consumers the option to select an energy supplier of your choice and potentially lower your electricity supply cost. There are now 17 deregulated states including Maine. Now you have a choice!
If you are going to relocate contact CMP or Emera Maine and request a “Seamless Move.” This will ensure that CN Brown Energy will remain as your electricity supplier. If you are unable to obtain a Seamless Move please contact us as soon as possible to re-enroll. Please contact our customer service if you have any questions regarding this process.
Yes, small general service business customers and residential customers can both enjoy the same great savings. We also offer competitive rates for medium and large business accounts. With a copy of your utility bill we can help you obtain the best rates possible on the wholesale market. Contact customer service for further details.
When you enroll with CN Brown Energy’s GreenChoice Electricity, we will purchase Renewable Energy Credits from a regionally based green energy facility. The credits purchased represent 100% green renewable electricity made from wind, solar and hydro, but are not limited to those resources, and are delivered to the regional power system.
A Renewable Energy Certificate (REC) is a tradable, contractual instrument that represents the environmental attributes of 1 Megawatt-hour of renewable energy generation on the electricity grid. RECs are the sole means to claim usage of grid-connected renewable electricity in the United States, and the compliance instrument for consumption- or delivery-based state Renewable Portfolio Standards. Renewable electricity generation and use are tracked through RECs, and so by matching RECs with your electricity service you are using renewable electricity. A REC represents the environmental benefits of 1 megawatt-hour of renewable electricity that can be paired with electricity.
Yes, there is no shortage of renewable energy and there will never be a shortage of wind, solar and hydro. With just these three resources electricity demand can be met without relying on traditional fossil fuels.
Yes, residential customers and small general service business customers can enroll. We also offer competitive rates for medium and large customer accounts. With a copy of your utility bill we can help you obtain the best rates possible on the wholesale market. Contact customer service for more details.